Viking Ocean Cruise
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Join Date: Sep 2017
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Viking Ocean Cruise
Viking offered ocean cruise which included Havana Cuba, Cozumel, Mexico, Belize City, Belize - they had no permit to port in Havana, and when they notified passengers that the new port would be in Cienfuegos, Cuba, they eliminated Cozumel and Belize, offered cancellation full refunds for a period of time and NEVER told passengers and have now refused to give a full refund because the time period for full refunds has expired. They want me to go away, but I am not!! No way to treat customers!!
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Join Date: Oct 2010
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Dear sdladi,
We understand your concerns about your upcoming cruise and remain interested in working with you to obtain an amicable resolution. A seasoned member of our Customer Relations team will be in touch today to discuss further.
Looking forward to speaking with you.
Best regards,
Viking Cruises
We understand your concerns about your upcoming cruise and remain interested in working with you to obtain an amicable resolution. A seasoned member of our Customer Relations team will be in touch today to discuss further.
Looking forward to speaking with you.
Best regards,
Viking Cruises
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ShellD
Mexico & Central America
12
Nov 10th, 2011 08:43 AM
SuzieTrue
Mexico & Central America
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Apr 17th, 2005 01:25 PM